Medicaid in North Carolina

Hurricane Helene Resources, Support, and Information

Are you in North Carolina need help because of Hurricane Helene?  Please visit the North Carolina Department of Public Safety site for more information or click here

NC PAL resources that may be helpful in supporting patients, families, communities, and colleagues

• Clinical Resources: The National Child Traumatic Stress Network Hurricane Resources | The National Child Traumatic Stress Network (nctsn.org) has numerous resources to help communities, families and children navigate the impacts of natural disasters, acknowledge their feelings, and find ways to cope together
• Helplines: For anyone dealing with emotional distress related to disasters, call or text SAMHSA Disaster Distress Helpline at 1-800-985-5990 (for Spanish, press "2").  For mental health support from a trained mental health professional, call or text 988.   To speak to a peer living in recovery from mental health or substance use issues call 1-855-PEERS NC
• Additional Resources: For information on NC Medicaid Temporary Flexibilities due to Hurricane Helene visit Recent Blogs | NC Medicaid (ncdhhs.gov).  For information on road conditions, power outages, shelters, and more, visit Plan. Prepare. Stay Informed. | Ready NC  

Learn how to keep your health in mind before an emergency or bad weather. Affected by recent tornadoes or weather? Find local resources and get updates from the Red Cross or the North Carolina Department of Public Safety (NCDPS). Please be safe and do not travel to impacted areas.

Medicaid Expansion is Here

For more information on Medicaid expansion and how you can apply, visit here.

Update your contact information

If you receive health benefits from the state, they may want to contact you from time to time with important information. If you have moved or your address has changed, call your local Department of Social Services (DSS) office to give them your new address. You may receive a renewal package from the state.

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.

Behavioral Health Crisis Line

844-594-5076 (TTY 711) 24 hours a day, seven days a week

Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911.